PostgresAI / DBLab - Major outage (Cloudflare) – Incident details

Major outage (Cloudflare)

Resolved
Major outage
Started 27 days agoLasted about 3 hours

Affected

Platform/Console

Partial outage from 11:48 AM to 1:55 PM, Major outage from 1:55 PM to 2:50 PM

PostgresAI Bot (alpha)

Major outage from 11:48 AM to 2:50 PM

Website

Major outage from 11:48 AM to 2:50 PM

DBLab Demo Main

Operational from 11:48 AM to 1:55 PM, Major outage from 1:55 PM to 2:50 PM

DBLab Demo Branching

Operational from 11:48 AM to 1:55 PM, Major outage from 1:55 PM to 2:50 PM

Third Party: Cloudflare → Cloudflare Sites and Services → DNS Root Servers

Major outage from 11:48 AM to 1:55 PM, Operational from 1:55 PM to 2:42 PM, Major outage from 2:42 PM to 2:50 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.