PostgresAI / DBLab Status - Incident history https://postgresai.instatus.com PostgresAI / DBLab Sat, 23 May 2026 18:01:00 +0000 PostgresAI Console outage Type: Incident Duration: 9 minutes Affected Components: Platform/Console May 23, 18:01:00 GMT+0 - Investigating - We are currently investigating this incident. May 23, 18:09:53 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 23, 18:09:54 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 9 minutes

Affected Components:

<p><small>May <var data-var='date'> 23</var>, <var data-var='time'>18:01:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>May <var data-var='date'> 23</var>, <var data-var='time'>18:09:53</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>May <var data-var='date'> 23</var>, <var data-var='time'>18:09:54</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 23 May 2026 18:01:00 +0000 https://postgresai.instatus.com/incident/cmpinub5z02lxpbi7kf7xhjou https://postgresai.instatus.com/incident/cmpinub5z02lxpbi7kf7xhjou Scheduled: Application secrets rotation (SOC2 DCF-779) Type: Maintenance Duration: 2 hours Affected Components: Platform/Console Feb 28, 16:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 28, 16:00:00 GMT+0 - Identified - Rotating application secrets as part of SOC2 compliance (DCF-779). Brief service interruptions (\~30s per service) during rolling restarts. Users may need to re-login after JWT secret rotation. No data loss expected. Estimated duration: 2 hours. Details: https://gitlab.com/postgres-ai/infra/-/work\_items/22 Feb 28, 17:22:17 GMT+0 - Identified - Maintenance is now in progress. Feb 28, 18:00:00 GMT+0 - Completed - Maintenance has completed successfully Feb 28, 18:01:34 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 2 hours

Affected Components:

<p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>16:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>16:00:00</var> GMT+0</small><br><strong>Identified</strong> - Rotating application secrets as part of SOC2 compliance (DCF-779). Brief service interruptions (\~30s per service) during rolling restarts. Users may need to re-login after JWT secret rotation. No data loss expected. Estimated duration: 2 hours. Details: https://gitlab.com/postgres-ai/infra/-/work\_items/22.</p> <p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>17:22:17</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>18:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 28</var>, <var data-var='time'>18:01:34</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sat, 28 Feb 2026 16:00:00 +0000 https://postgresai.instatus.com/maintenance/cmm3wypud0019imoj9wowhms7 https://postgresai.instatus.com/maintenance/cmm3wypud0019imoj9wowhms7 Major outage of Platform and PostgresAI website Type: Incident Duration: 1 hour and 40 minutes Affected Components: PostgresAI Bot (alpha), Platform/Console, Website Feb 27, 22:10:45 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 27, 21:33:00 GMT+0 - Investigating - We are currently investigating this incident. Feb 27, 21:39:12 GMT+0 - Resolved - This incident has been resolved. Feb 27, 22:13:18 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 27, 23:12:51 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 40 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>22:10:45</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>21:33:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>21:39:12</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>22:13:18</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>23:12:51</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 27 Feb 2026 21:33:00 +0000 https://postgresai.instatus.com/incident/cmm5g3fo300l0l8uxs50j5by9 https://postgresai.instatus.com/incident/cmm5g3fo300l0l8uxs50j5by9 console.postgres.ai outage Type: Incident Duration: 43 minutes Affected Components: DBLab Demo Main, PostgresAI Bot (alpha), DBLab Demo Branching, Platform/Console, Website Feb 18, 13:10:47 GMT+0 - Identified - We are continuing to work on a fix for this incident. Feb 18, 12:44:00 GMT+0 - Investigating - We are currently investigating this incident. Feb 18, 13:16:33 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Feb 18, 13:26:40 GMT+0 - Resolved - This incident has been resolved. Feb 18, 13:31:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 43 minutes

Affected Components: , , , ,

<p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>13:10:47</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>12:44:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>13:16:33</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>13:26:40</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Feb <var data-var='date'> 18</var>, <var data-var='time'>13:31:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 18 Feb 2026 12:44:00 +0000 https://postgresai.instatus.com/incident/cmls1bft7094ceooknvmq5hqe https://postgresai.instatus.com/incident/cmls1bft7094ceooknvmq5hqe postgres.ai maintenance Type: Maintenance Duration: 3 hours Affected Components: Website, PostgresAI Bot (alpha), Platform/Console Feb 15, 03:30:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. A brief downtime for up to a few minutes is expected. Feb 15, 05:59:51 GMT+0 - Identified - Maintenance is still in progress, taking longer than originally planned. Brief downtime (up to a few minutes) is still possible. Feb 15, 06:30:00 GMT+0 - Completed - Maintenance has completed successfully Feb 15, 07:33:29 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 3 hours

Affected Components: , ,

<p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>03:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. A brief downtime for up to a few minutes is expected..</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>05:59:51</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is still in progress, taking longer than originally planned. Brief downtime (up to a few minutes) is still possible..</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Feb <var data-var='date'> 15</var>, <var data-var='time'>07:33:29</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 15 Feb 2026 03:30:00 +0000 https://postgresai.instatus.com/maintenance/cmln52ei10d9su10wm02xwe3j https://postgresai.instatus.com/maintenance/cmln52ei10d9su10wm02xwe3j Partial outage: issues with the platform-auth module (authentication) Type: Incident Duration: 5 hours and 53 minutes Affected Components: Platform/Console Jan 20, 19:00:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jan 20, 22:01:47 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jan 21, 00:53:18 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 hours and 53 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>19:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jan <var data-var='date'> 20</var>, <var data-var='time'>22:01:47</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jan <var data-var='date'> 21</var>, <var data-var='time'>00:53:18</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 20 Jan 2026 19:00:00 +0000 https://postgresai.instatus.com/incident/cmkn529s70sw94lii5lftjh1a https://postgresai.instatus.com/incident/cmkn529s70sw94lii5lftjh1a PostgresAI Type: Incident Duration: 51 minutes Affected Components: Website, Platform/Console, PostgresAI Bot (alpha) Dec 29, 21:00:22 GMT+0 - Investigating - We are currently investigating this incident. Dec 29, 21:51:22 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 51 minutes

Affected Components: , ,

<p><small>Dec <var data-var='date'> 29</var>, <var data-var='time'>21:00:22</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 29</var>, <var data-var='time'>21:51:22</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 29 Dec 2025 21:00:22 +0000 https://postgresai.instatus.com/incident/cmjrq3dr503abky7ucffdufs5 https://postgresai.instatus.com/incident/cmjrq3dr503abky7ucffdufs5 PostgresAI Type: Incident Duration: 51 minutes Affected Components: Website, Platform/Console, PostgresAI Bot (alpha) Dec 29, 21:00:22 GMT+0 - Investigating - We are currently investigating this incident. Dec 29, 21:51:22 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 51 minutes

Affected Components: , ,

<p><small>Dec <var data-var='date'> 29</var>, <var data-var='time'>21:00:22</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Dec <var data-var='date'> 29</var>, <var data-var='time'>21:51:22</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 29 Dec 2025 21:00:22 +0000 https://postgresai.instatus.com/incident/cmjrq3e0w01m0ejxxccshx9gr https://postgresai.instatus.com/incident/cmjrq3e0w01m0ejxxccshx9gr Major outage (Cloudflare) Type: Incident Duration: 3 hours and 58 minutes Affected Components: PostgresAI Bot (alpha), Third Party: Cloudflare → Cloudflare Sites and Services → SSL Certificate Provisioning, Third Party: Cloudflare → Cloudflare Sites and Services → Network, Website, DBLab Demo Main, Platform/Console, Third Party: Cloudflare → Cloudflare Sites and Services → DNS Root Servers, DBLab Demo Branching Nov 18, 11:48:00 GMT+0 - Investigating - We are currently investigating this incident. Nov 18, 13:55:27 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 18, 14:42:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 18, 14:50:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 58 minutes

Affected Components: , , , , , , ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>11:48:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>13:55:27</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:42:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:50:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 18 Nov 2025 11:48:00 +0000 https://postgresai.instatus.com/incident/cmi4o2892009x7xm4asyfttqc https://postgresai.instatus.com/incident/cmi4o2892009x7xm4asyfttqc Console.Postgres.ai outage Type: Incident Duration: 32 minutes Affected Components: PostgresAI Bot (alpha), Platform/Console Nov 6, 04:51:00 GMT+0 - Investigating - We are currently investigating this incident. Nov 6, 05:17:11 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 6, 05:22:55 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 32 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>04:51:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>05:17:11</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>05:22:55</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 6 Nov 2025 04:51:00 +0000 https://postgresai.instatus.com/incident/cmhmz4bl906ads3g67wjy7as6 https://postgresai.instatus.com/incident/cmhmz4bl906ads3g67wjy7as6 AI assistant outage Type: Incident Duration: 53 minutes Affected Components: PostgresAI Bot (alpha) Aug 5, 14:59:45 GMT+0 - Investigating - We are currently investigating this incident. Aug 5, 15:52:52 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 53 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>14:59:45</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>15:52:52</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 5 Aug 2025 14:59:45 +0000 https://postgresai.instatus.com/incident/cmdyo0yn400p5bcnxuqcl11r4 https://postgresai.instatus.com/incident/cmdyo0yn400p5bcnxuqcl11r4 Console partial outage Type: Incident Duration: 1 hour and 23 minutes Affected Components: Platform/Console Aug 1, 22:48:10 GMT+0 - Investigating - We are currently investigating this incident. Aug 2, 00:10:44 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 23 minutes

Affected Components:

<p><small>Aug <var data-var='date'> 1</var>, <var data-var='time'>22:48:10</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>00:10:44</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Fri, 1 Aug 2025 22:48:10 +0000 https://postgresai.instatus.com/incident/cmdtezyd003i714jqi9rddnyi https://postgresai.instatus.com/incident/cmdtezyd003i714jqi9rddnyi Website and Console outage Type: Incident Duration: 12 hours and 50 minutes Affected Components: Website, PostgresAI Bot (alpha), Platform/Console Jul 27, 03:40:00 GMT+0 - Resolved - This incident has been resolved. Jul 27, 02:50:18 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 12 hours and 50 minutes

Affected Components: , ,

<p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>03:40:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jul <var data-var='date'> 27</var>, <var data-var='time'>02:50:18</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Sun, 27 Jul 2025 02:50:18 +0000 https://postgresai.instatus.com/incident/cmdl3079v00lqg46g93pogqdg https://postgresai.instatus.com/incident/cmdl3079v00lqg46g93pogqdg Platform/Console partial outage Type: Incident Duration: 5 minutes Affected Components: Platform/Console Jul 7, 14:24:33 GMT+0 - Investigating - We are currently investigating this incident. Jul 7, 14:29:41 GMT+0 - Investigating - Some actions (e.g., clone creation) error out. We continue investigating. Jul 7, 14:30:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 5 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>14:24:33</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>14:29:41</var> GMT+0</small><br><strong>Investigating</strong> - Some actions (e.g., clone creation) error out. We continue investigating..</p> <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>14:30:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 7 Jul 2025 14:24:33 +0000 https://postgresai.instatus.com/incident/cmct6zzm3000pevmt8h6hxcbd https://postgresai.instatus.com/incident/cmct6zzm3000pevmt8h6hxcbd Partial outage of Console Type: Incident Duration: 1 hour and 14 minutes Affected Components: Platform/Console Jun 24, 23:13:14 GMT+0 - Resolved - This incident has been resolved. Jun 24, 21:59:39 GMT+0 - Investigating - We are currently investigating this incident. Jun 24, 22:10:18 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 24, 22:10:27 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 1 hour and 14 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>23:13:14</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>21:59:39</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>22:10:18</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>22:10:27</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Tue, 24 Jun 2025 21:59:39 +0000 https://postgresai.instatus.com/incident/cmcb2j68n00e07pzi6uwnpa0k https://postgresai.instatus.com/incident/cmcb2j68n00e07pzi6uwnpa0k Console/Joe UI outage Type: Incident Duration: 2 hours and 4 minutes Affected Components: Platform/Console Jun 19, 19:35:17 GMT+0 - Investigating - We are currently investigating this incident. Jun 19, 21:31:01 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 19, 21:39:19 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 4 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>19:35:17</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>21:31:01</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>21:39:19</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 19 Jun 2025 19:35:17 +0000 https://postgresai.instatus.com/incident/cmc3s69gl001a9z80oqoiwfn5 https://postgresai.instatus.com/incident/cmc3s69gl001a9z80oqoiwfn5 postgres.ai and console.postgres.ai outage Type: Incident Duration: 34 minutes Affected Components: PostgresAI Bot (alpha), Website, Platform/Console Jun 9, 18:24:00 GMT+0 - Resolved - This incident has been resolved. Jun 9, 18:20:44 GMT+0 - Investigating - We are currently investigating this incident. Jun 9, 18:23:42 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jun 9, 18:23:53 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 34 minutes

Affected Components: , ,

<p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>18:24:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>18:20:44</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>18:23:42</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>18:23:53</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Mon, 9 Jun 2025 18:20:44 +0000 https://postgresai.instatus.com/incident/cmbpf3v950011fk7u1dmahxkw https://postgresai.instatus.com/incident/cmbpf3v950011fk7u1dmahxkw Console / Joe chats – partial outage Type: Incident Duration: 2 hours and 4 minutes Affected Components: Platform/Console Jun 2, 06:55:47 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 2, 06:59:14 GMT+0 - Resolved - This incident has been resolved. Jun 2, 04:55:15 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 2 hours and 4 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>06:55:47</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>06:59:14</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jun <var data-var='date'> 2</var>, <var data-var='time'>04:55:15</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Mon, 2 Jun 2025 04:55:15 +0000 https://postgresai.instatus.com/incident/cmbem92ax00014y9ndspzrdnc https://postgresai.instatus.com/incident/cmbem92ax00014y9ndspzrdnc Major outage Type: Incident Duration: 1 hour and 23 minutes Affected Components: Third Party: Slack → Slack Messaging, Third Party: Cloudflare → Cloudflare Sites and Services → DNS Root Servers, Third Party: Cloudflare → Cloudflare Sites and Services → SSL Certificate Provisioning, Third Party: ReadMe → ReadMe Hubs, Website, DBLab Demo Main, Third Party: Stripe → Stripe API, Platform/Console, Third Party: Slack → Slack Login/SSO, Third Party: Google Cloud Platform → Google Cloud Storage, Third Party: GitLab → undefined, Third Party: Zoom → Zoom Meetings → Zoom Meetings, Third Party: Slack → Slack Notifications, Third Party: Google Cloud Platform → Google Compute Engine, PostgresAI Bot (alpha), DBLab Demo Branching, Third Party: Slack → Slack Apps/Integrations/APIs, Third Party: SendGrid → Mail Sending → API v3, Third Party: OpenAI → API, Third Party: Google Cloud Platform → Google Kubernetes Engine, Third Party: Intercom → Intercom Web Application, Third Party: Cloudflare → Cloudflare Sites and Services → Network Mar 15, 18:26:02 GMT+0 - Resolved - This incident has been resolved. Mar 15, 17:03:00 GMT+0 - Investigating - We are currently investigating this incident. Mar 15, 18:25:50 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. The issue was two-sided: 1) GKE nodes migration caused pod recreation and Postgres failovers 2) A manual mistake made on 2024-09-28, when reconfiguring backups, we left an extra .history file in pg\_wal, corresponding to a timeline that the cluster reached today; this blocked the recover process. Deteling that history file, we unblocked it. Type: Incident

Duration: 1 hour and 23 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , ,

<p><small>Mar <var data-var='date'> 15</var>, <var data-var='time'>18:26:02</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Mar <var data-var='date'> 15</var>, <var data-var='time'>17:03:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 15</var>, <var data-var='time'>18:25:50</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result. The issue was two-sided: 1) GKE nodes migration caused pod recreation and Postgres failovers 2) A manual mistake made on 2024-09-28, when reconfiguring backups, we left an extra .history file in pg\_wal, corresponding to a timeline that the cluster reached today; this blocked the recover process. Deteling that history file, we unblocked it..</p> ]]> Sat, 15 Mar 2025 17:03:00 +0000 https://postgresai.instatus.com/incident/cm8ah8ozb002680aegq7blumb https://postgresai.instatus.com/incident/cm8ah8ozb002680aegq7blumb Console and Website N/A Type: Incident Duration: 15 minutes Affected Components: Website, Platform/Console, PostgresAI Bot (alpha) Mar 1, 20:40:33 GMT+0 - Investigating - We are currently investigating this incident. Mar 1, 20:44:12 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 1, 20:55:07 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 15 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>20:40:33</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>20:44:12</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>20:55:07</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 1 Mar 2025 20:40:33 +0000 https://postgresai.instatus.com/incident/cm7qo2hmw00ohjkuf9g87dl3m https://postgresai.instatus.com/incident/cm7qo2hmw00ohjkuf9g87dl3m AI assistant outage Type: Incident Duration: 1 day, 10 hours and 47 minutes Affected Components: PostgresAI Bot (alpha) Jan 27, 10:17:09 GMT+0 - Resolved - This incident has been resolved. Jan 25, 23:30:00 GMT+0 - Investigating - We are currently investigating this incident. Jan 27, 02:09:33 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 1 day, 10 hours and 47 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>10:17:09</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 25</var>, <var data-var='time'>23:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 27</var>, <var data-var='time'>02:09:33</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Sat, 25 Jan 2025 23:30:00 +0000 https://postgresai.instatus.com/incident/cm6edgg9h0021imo7d6mf3qnn https://postgresai.instatus.com/incident/cm6edgg9h0021imo7d6mf3qnn Major outage Type: Incident Duration: 1 hour and 36 minutes Affected Components: Website, Platform/Console, PostgresAI Bot (alpha) Jan 18, 22:31:18 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jan 18, 22:36:01 GMT+0 - Identified - We are continuing to work on a fix for this incident. Jan 18, 21:45:12 GMT+0 - Investigating - We are currently investigating this incident. Jan 18, 23:20:57 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 36 minutes

Affected Components: , ,

<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>22:31:18</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>22:36:01</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>21:45:12</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>23:20:57</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 18 Jan 2025 21:45:12 +0000 https://postgresai.instatus.com/incident/cm62pvuen0022w9ln5cjxktym https://postgresai.instatus.com/incident/cm62pvuen0022w9ln5cjxktym Backend outage Type: Incident Duration: 1 hour and 45 minutes Affected Components: Platform/Console, PostgresAI Bot (alpha) Jan 18, 18:52:00 GMT+0 - Investigating - We are currently investigating this incident. Jan 18, 20:36:37 GMT+0 - Resolved - This incident has been resolved. Jan 18, 20:32:46 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Type: Incident

Duration: 1 hour and 45 minutes

Affected Components: ,

<p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>18:52:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>20:36:37</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Jan <var data-var='date'> 18</var>, <var data-var='time'>20:32:46</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> ]]> Sat, 18 Jan 2025 18:52:00 +0000 https://postgresai.instatus.com/incident/cm62l339w000qw7ol3bpztv7k https://postgresai.instatus.com/incident/cm62l339w000qw7ol3bpztv7k Major Platform outage Type: Incident Duration: 1 hour and 20 minutes Affected Components: Website, Platform/Console, PostgresAI Bot (alpha) Nov 21, 16:45:00 GMT+0 - Investigating - We are currently investigating this incident. Nov 21, 17:39:25 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 21, 18:04:50 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 20 minutes

Affected Components: , ,

<p><small>Nov <var data-var='date'> 21</var>, <var data-var='time'>16:45:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 21</var>, <var data-var='time'>17:39:25</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Nov <var data-var='date'> 21</var>, <var data-var='time'>18:04:50</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 21 Nov 2024 16:45:00 +0000 https://postgresai.instatus.com/incident/cm3rkp6zu0019sumzgvtxaqnh https://postgresai.instatus.com/incident/cm3rkp6zu0019sumzgvtxaqnh Unexpected database failovers Type: Incident Duration: 7 hours and 50 minutes Affected Components: Platform/Console, PostgresAI Bot (alpha) Oct 16, 19:34:06 GMT+0 - Resolved - This incident has been resolved. Oct 16, 11:44:00 GMT+0 - Investigating - We are currently investigating this incident. Oct 16, 19:31:38 GMT+0 - Monitoring - The root cause of this incident: GKE recreated VMs, causing this incident. Currently all components are healhty. Type: Incident

Duration: 7 hours and 50 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>19:34:06</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>11:44:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>19:31:38</var> GMT+0</small><br><strong>Monitoring</strong> - The root cause of this incident: GKE recreated VMs, causing this incident. Currently all components are healhty..</p> ]]> Wed, 16 Oct 2024 11:44:00 +0000 https://postgresai.instatus.com/incident/cm2c4js2u000323jxck32k86h https://postgresai.instatus.com/incident/cm2c4js2u000323jxck32k86h API is down Type: Incident Duration: 7 hours and 57 minutes Affected Components: Third Party: Slack → Slack Messaging, Third Party: Cloudflare → Cloudflare Sites and Services → DNS Root Servers, Third Party: Cloudflare → Cloudflare Sites and Services → SSL Certificate Provisioning, Third Party: ReadMe → ReadMe Hubs, Website, DBLab Demo Main, Third Party: Stripe → Stripe API, Platform/Console, Third Party: Slack → Slack Login/SSO, Third Party: Google Cloud Platform → Google Cloud Storage, Third Party: GitLab → undefined, Third Party: Zoom → Zoom Meetings → Zoom Meetings, Third Party: Slack → Slack Notifications, Third Party: Google Cloud Platform → Google Compute Engine, PostgresAI Bot (alpha), DBLab Demo Branching, Third Party: Slack → Slack Apps/Integrations/APIs, Third Party: SendGrid → Mail Sending → API v3, Third Party: OpenAI → API, Third Party: Google Cloud Platform → Google Kubernetes Engine, Third Party: Intercom → Intercom Web Application, Third Party: Cloudflare → Cloudflare Sites and Services → Network Sep 28, 11:53:00 GMT+0 - Investigating - We are currently investigating this incident. Sep 28, 15:44:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 28, 19:50:07 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 7 hours and 57 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , ,

<p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>11:53:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>15:44:00</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>19:50:07</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Sat, 28 Sep 2024 11:53:00 +0000 https://postgresai.instatus.com/incident/cm1mbnfxg000ej3ki8llbjp3p https://postgresai.instatus.com/incident/cm1mbnfxg000ej3ki8llbjp3p Console backend outage Type: Incident Duration: 58 minutes Affected Components: Platform/Console, PostgresAI Bot (alpha) Sep 16, 12:54:00 GMT+0 - Investigating - We are currently investigating this incident. Sep 16, 13:28:31 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 16, 13:51:38 GMT+0 - Resolved - This incident has been resolved. The team continues working on RCA and corresponding prevention measures. Type: Incident

Duration: 58 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>12:54:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>13:28:31</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>13:51:38</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. The team continues working on RCA and corresponding prevention measures..</p> ]]> Mon, 16 Sep 2024 12:54:00 +0000 https://postgresai.instatus.com/incident/cm150xvr90005ki1ph3kzttut https://postgresai.instatus.com/incident/cm150xvr90005ki1ph3kzttut Scheduled Infrastructure Maintenance Type: Maintenance Duration: 5 hours and 28 minutes Affected Components: Website, Platform/Console, PostgresAI Bot (alpha) Mar 2, 17:00:00 GMT+0 - Identified - work started Mar 2, 22:27:35 GMT+0 - Completed - The planned work is successfully finished; we had a few periods of downtime lasting not more than 1 minute; the team continue post-op monitoring to ensure all components are OK. Mar 2, 20:02:46 GMT+0 - Identified - More time is needed; we extend the maintenance window by 1 hour again; however, we expect the work to finish earlier. Mar 2, 19:54:07 GMT+0 - Identified - We extend the maintenance window by 1 hour, moving forward with as minimal downtime as possible. Type: Maintenance

Duration: 5 hours and 28 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>17:00:00</var> GMT+0</small><br><strong>Identified</strong> - work started.</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>22:27:35</var> GMT+0</small><br><strong>Completed</strong> - The planned work is successfully finished; we had a few periods of downtime lasting not more than 1 minute; the team continue post-op monitoring to ensure all components are OK..</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>20:02:46</var> GMT+0</small><br><strong>Identified</strong> - More time is needed; we extend the maintenance window by 1 hour again; however, we expect the work to finish earlier..</p> <p><small>Mar <var data-var='date'> 2</var>, <var data-var='time'>19:54:07</var> GMT+0</small><br><strong>Identified</strong> - We extend the maintenance window by 1 hour, moving forward with as minimal downtime as possible..</p> ]]> Sat, 2 Mar 2024 17:00:00 +0000 https://postgresai.instatus.com/maintenance/clt7orz5466297bioajhk1gf8s https://postgresai.instatus.com/maintenance/clt7orz5466297bioajhk1gf8s