PostgresAI / DBLab - Console backend outage – Incident details

Third Party: Cloudflare → Cloudflare Sites and Services → Network experiencing degraded performance

Console backend outage

ResolvedMajor outage2 hours 42 minutes

Affected

Platform/Console

Major outage from 10:54 AM to 1:16 PM, Operational from 1:16 PM to 1:36 PM

PostgresAI Bot (alpha)

Partial outage from 10:54 AM to 1:16 PM, Operational from 1:16 PM to 1:36 PM

Third Party: Google Cloud Platform → Google Kubernetes Engine

Operational from 10:54 AM to 1:36 PM

  • ResolvedUTC

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC
    We are currently investigating this incident.